Effective July 1, 2006

At Feather River Train Shop, we recognize and respect the personal privacy of our customers. Therefore, we want you to know about the policies and procedures that we have developed to help protect the confidentiality of nonpublic, personal information about our customers. Our privacy policy applies to our traditional customers who use services provided in person at our San Rafael, California shop or by telephone, and to our customers that use our electronic services, provided through a personal computer on the internet.

Our privacy policy is set out below and in the attached Privacy Notice. It is current as of the date above. Our privacy policy is used by us as a guideline and a business-planning tool. It is not a contract or standard that we are obligated to follow in all cases or in all manners, and we may change it in accordance with our internal policy-setting procedures, from time to time. If you would like to verify that this is or is not a current version of our privacy policy, please contact us at (415) 499-0664 or by e-mail to sales@featherrivertrains.com.

What Kind of Information is Collected about You?
At Feather River Train Shop, we collect most of our information directly from you. How much we collect depends on you.

If you are a visitor to our San Rafael, California location, no information is collected about you unless you make a request that requires us to obtain information (such as, you ask that something be sent to you or that you want a telephone call from us) or you otherwise provide the information to us. If you are a visitor to our Web site, www.featherrivertrains.com, our Web server automatically recognizes your Internet Service Provider's domain name and aggregates information about what pages are visited. We use this information to improve the content of our Web pages. But unless you make a request when you visit our Web pages, we do not collect e-mail addresses or postal addresses, or telephone numbers, to contact visitors.

If you are, or become, a customer of Feather River Train Shop, nonpublic personal information about you is collected from the following sources:

• From you on applications or other forms (such as your name, address, credit card number, and billing information)

Disclosure of Information to Others
With no exceptions, we do not and will not sell or share personally identifiable information about you with others. As exceptions to this policy, we may from time to time provide personally identifiable information about you to others:

• In connection with the acquisition or sale of all or a portion of our business.
• As part of any legal or regulatory requirements imposed on us.

Maintenance of Accurate Information
We will do our best to keep the information collected complete, current and accurate. When customers notify us that the information is inaccurate, we will research the matter and make any necessary corrections.

Employee Access to Information
Only authorized Feather River Train Shop employees who have a legitimate business purpose for knowing the information are authorized to access personally identifiable information. Each employee has responsibility for maintaining the confidentiality of customer information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information, and take appropriate disciplinary measures to enforce employee responsibility.

Privacy Principles for Customers
Feather River Train Shop is committed to ensuring the privacy of our customers' personal information. Customers who are concerned about information privacy and want to tell us not to call, email or send direct mail for additional products or services, or want to know more about this important issue may contact the Feather River Train Shop at 35 Mitchell Blvd., Suite 10 San Rafael, California 94903, call us at (415) 499-0664 or e-mail to sales@featherrivertrains.com.

Please note that if you make this choice, we will still call you and send you email to service your existing orders, or provide account related information (and, when doing so, the mail we send may include pre-printed marketing materials in those mailings).

Protecting Children's Privacy Online
From our website, we do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. Should a child whom we know to be under 13 send personal information to us, we will only use that information to respond directly to that child, seek parental consent, or provide parental notice. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link, such as manufacturers.

For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC web site: www.ftc.gov.

Privacy Notice

This privacy notice contains important privacy information. This privacy notice describes how we may now or in the future handle nonpublic personal information about you as our customer. We may amend (add to, delete or change) these terms, with such prior notice as is required by law.

What Companies Are Covered by This Notice?
This notice applies to the Feather River Train Shop.

What Information Do We Collect?
We work to maintain accurate information about our customers. We may collect nonpublic personal information about you from the following sources:

• From you on applications or other forms (such as your name, address, credit card number, and billing information)

How Do We Protect Confidentiality and Security?
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Security Statement

Feather River Train Shop requires the use of User Identification (your email address) and a password to access your online account with us. We have taken precautions to offer you an online purchasing system that is protected. However, it is your responsibility to keep your online password, User Identification, and account information confidential.

• Do not reveal your password to anyone and do not write it down.
• Change your password regularly.
• Do not allow your browser to automatically save your password.
• Do not leave your computer unattended during an open session.

Encryption is the scrambling of information transmitted between two points. It cannot be decoded until it has reached its destination, protecting your privacy. Also, Feather River Train Shops' systems are protected by "firewall systems" which allows only authorized entry.

If you have further questions regarding Security, please contact us. Email us at: sales@featherrivertrains.com or call (415) 499-0664.